CITY CLERK DEPT.
AMERICANS WITH DISABILITIES COMPLIANCE
NOTICE UNDER THE AMERICANS WITH DISABILITIES ACT
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), the City of Belvidere (the City) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities.
MODIFICATIONS TO POLICES AND PROCEDURES
COMPLAINT PROCEDURE UNDER THE AMERICANS WITH DISABILITIES ACT
This Complaint Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (the Act). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs or benefits by the City of Belvidere, Illinois (the City). The City’s Personnel Manual and/or collective bargaining agreements govern employment related complaints of disability discrimination.
City Clerk/ADA Coordinator
401 Whitney Blvd.
Belvidere, Illinois 61008
Illinois Relay Dial 71
Within fifteen (15) calendar days after receipt of the complaint, the ADA Coordinator or his/her designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days the ADA Coordinator or his/her designee will respond in writing, and where appropriate, in a format accessible to the complainant. The response will explain the City’s position and offer options for substantive resolution of the complaint, if possible.
If the response by the ADA Coordinator or his/her designee does not satisfactorily resolve the issue, the complainant or his/her designee may appeal the decision within fifteen (15) calendar days after receipt of the response to the Mayor or his designee.
Within fifteen (15) calendar days after receipt of the appeal, the Mayor or his designee shall meet with the complainant to discuss the complaint and possible resolutions. Within fifteen (15) calendar days after the meeting, the Mayor shall respond in writing in a format accessible to the grievant, with a final resolution to the complaint.
All written complaints received by the ADA Coordinator or his/her designee, appeals to the Mayor and responses from these offices shall be retained by the City for at least three (3) years.