Important Information
- City crews clear public roads only.
- Trees on houses, garages, or driveways = call a tree service or your insurance.
- Do not touch trees tangled in powerlines — ComEd must clear those.
- If you need help clearing debris and it’s not an emergency, reach out to a local contractor, your insurance company, or community volunteer groups that may be assisting.
Branch Pick Up
The City is aware of debris/branches and is actively working on the collection process. There is no route map available, but residents are asked to place all branches –regardless of size– on the terrace. Crews will make their way through the community and collect them.
The City is prioritizing tree and branch removal as follows:
- Trees and large debris obstructing roadways will be addressed first.
- City-owned trees located on the terrace will be handled next. If you would like to create a work order please call 815-544-9256.
- Following these priorities, the collection of curbside branches and debris placed by residents will begin.
We appreciate your patience as City crews work to safely and efficiently complete the clean-up process.
Reminder:
Following the recent storms, the City has seen an increase in door-to-door solicitors. Residents are reminded to verify that all solicitors possess a valid City-issued permit before conducting business with them. Additionally, when arranging for home repairs, please ensure the company you hire holds the proper licensing and has obtained the necessary permits for the work being performed. If you have questions regarding building permits, please call 815-547-7177.
Official IEMA Damage Assessment Survey Following Widespread Wind Storm
- Voluntary Reporting: Completing this survey is voluntary and does not guarantee disaster assistance.
- Insurance Claims: This survey does not replace reporting to your insurance provider
- Purpose: Information collected will be used strictly for damage assessment, emergency planning, and determining federal eligibility.